FAQ

• We charge an application fee of $50 per applicant, a deposit of $400, and an administration fee of $150. The application fee is non-refundable upon application, the deposit and admin fee are non-refundable upon approval.

2. How do I qualify? Do you accept Section 8 Vouchers?

• Our screening guidelines include credit history, criminal history, income qualification, and rental/address qualification. For detailed qualifications, click here. We currently do not participate in the voluntary Section 8 Voucher program.

3. What lease terms are offered?

• Typical lease terms are 3-13 months, but longer terms might be available.

4. Are pets allowed? Are there fees or pet rent?

• Valley Pond is a pet-friendly community. Learn about our pet policy here.

5. What utilities am I responsible for?

• Residents are responsible for electricity, water, sewer, trash, and pest control.

6. What parking options are available?

• A parking space in our underground garage is included with your home at Valley Pond.

7. Is smoking allowed?

• We are a 100% smoke-free community.

8. What services are offered to residents?

• We offer an extensive list of services for residents, including online payments, package receiving, 24 hour emergency maintenance, professional on-site management and more. 

9. Are furnished apartments available?

• Furnished apartments are not available, but Bigos Management is happy to point you in the right direction for local furniture options.

10. Does Bigos Management offer corporate housing?

• Corporate housing is available for an added fee. Please contact the Property Manager for more details.