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FAQ

1. How much does it cost to apply?

  • We charge an application fee of $50 per applicant, a deposit of $400, and an administration fee of $150. The application fee is non-refundable upon application, the deposit and admin fee are non-refundable upon approval.

2. How do I qualify? Do you accept Section 8 Vouchers?

  • Our screening guidelines include credit history, criminal history, income qualification, and rental/address qualification. For detailed qualifications, click here. We currently do not participate in the voluntary Section 8 Voucher program.

3. What lease terms are offered?

  • Typical lease terms are 3-13 months, but longer terms might be available.

4. Are pets allowed? Are there fees or pet rent?

  • Valley Pond is a pet-friendly community. Learn about our pet policy here.

5. What utilities am I responsible for?

  • Residents are responsible for electricity, water, sewer, trash, and pest control. Costs are variable dependent on usage and/or bill back. Utility processing fee = $3.50 per month.

6. What parking options are available?

  • A parking space in our underground garage is included with your home at Valley Pond.

7. Is smoking allowed?

  • We are a 100% smoke-free community.

8. What services are offered to residents?

  • We offer an extensive list of services for residents, including online payments, package receiving, 24 hour emergency maintenance, professional on-site management and more. 

9. Are furnished apartments available?

  • Furnished apartments are not available, but Bigos Management is happy to point you in the right direction for local furniture options.

10. Does Bigos Management offer corporate housing?

  • Corporate housing is available for an added fee. Please contact the Property Manager for more details.

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